Privacy Policy

Privacy Policy

Introduction

PronTo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, mobile applications, and services.

Information We Collect

We may collect:

  • Name and surname
  • Identity or passport information
  • Contact information
  • Email address
  • Phone number
  • Residential address
  • Property information
  • Rental history
  • Payment information
  • Device and website usage data

Use of Personal Information

We use information to:

  • Create and manage accounts
  • Facilitate rentals and bookings
  • Verify identities
  • Conduct tenant screening
  • Process payments
  • Provide customer support
  • Improve platform functionality
  • Comply with legal obligations

Sharing of Information

We may share information with:

  • Landlords
  • Tenants
  • Guests
  • Property owners
  • Service providers
  • Legal authorities where required

Security

PronTo implements reasonable technical and organizational safeguards to protect personal information.

User Rights

Users may:

  • Access personal data
  • Correct inaccurate data
  • Request deletion where legally permissible
  • Object to certain processing activities
  • Withdraw consent where applicable

Contact

Email: Support@prontorentalandaccomodation.co.za